When life becomes uncertain, you deserve a care team that feels like family. At Ascend Health in San Juan, we’re here to walk beside you with compassion, understanding, and unwavering support.
Whether you’re recovering from an illness, facing a serious diagnosis, or preparing for life’s final chapter, our local team offers more than just care—we bring comfort, dignity, and presence when you need it most. This is care with heart, close to home.
Ascend Health serves San Juan and all surrounding areas, including Bayamón, Guaynabo, Carolina, Cataño, Trujillo Alto, Dorado, Levittown, Río Piedras, Santurce, Isla Verde and more. We offer the following service types:
At Ascend Health, we believe that end-of-life care is about more than managing symptoms—it’s about honoring each life with compassion, respect, and presence. In San Juan and the surrounding communities, our dedicated team walks alongside patients and families with open hearts and steady hands, offering comfort not just physically, but emotionally and spiritually as well.
Every journey is deeply personal, which is why we take the time to understand your story, your values, and your wishes. Our care is not one-size-fits-all—it’s a promise to meet you where you are, with kindness and grace. Whether it’s managing pain, easing anxiety, or simply being there during the quiet moments, Ascend is here to help you hold on to what matters most: love, connection, and peace at home.
At Ascend Health, our team is the heart of everything we do. Each member—from nurses and therapists to social workers and chaplains—is carefully selected not only for their clinical expertise but also for their compassion, integrity, and dedication to person-centered care. We believe that healing begins with trust, and our caregivers are here to listen, support, and walk beside you and your loved ones every step of the way. Whether at home or in a care setting, you can count on our San Juan team to deliver care that is as thoughtful as it is thorough.
Dr. Ruth Collazo, Palliative Care Medical Director
Since May of 2022, Dr. Ruth Collazo has served as our Palliative Care Medical Director. From Dallas, Texas, she provides clinical guidance for the team and, through telemedicine, performs all the admissions to the palliative program. She is an internal medicine doctor with a specialization in Palliative care.
Bryan Negron, Chaplain
Brian Negron is a wonderful chaplain making impacts on our patients every day. In the words of a patient "what a wonderful chaplain you have there. I've had a one-hour conversation with him about acceptance and I was really impressed by him". After the patient had passed, his grandson told us that Bryan "has been a great support to the family and bereavement part of my grandfather's death".
Julio Velez, Community Education Liason
Julio has been part of Grace since even before Ascend’s acquisition. He started as a chaplain and was later promoted to CEL. Julio is an exceptional individual, a great leader and CEL who consistently strives to do extraordinary things for others.
Frequently asked questions for the Ascend San Juan service area
Yes! Grace offers 24/7, around-the-clock support for your loved ones and for their family. We aim to be responsive and available, to give you support, compassion and peace of mind, during this critical time.
We can start as soon as the same day. Our aim is for your loved one to receive hospice care as soon as you are ready. We have a team of on-call nurses that can even admit after hours.
Of course! We want you to be comfortable with your team. It is essential that you trust and connect with every caregiver with whom you and your loved one interact.
Hospice care serves people with life-limiting illnesses where curative treatment is no longer the primary focus. Rather than being defined by a specific disease, hospice patients share the common experience of facing a serious illness with a prognosis of six months or less if the disease follows its expected course. You’ll find people with many different conditions receiving hospice care. Cancer patients make up a significant portion, but hospice also serves those living with heart disease, lung conditions like COPD, kidney failure, Alzheimer’s disease and other dementias, ALS, and many other serious illnesses.
We cover all insurance, including Medicare.
At Ascend Health, we understand that choosing care for yourself or a loved one is one of the most personal decisions you’ll ever make. That’s why we’re committed to providing more than just services—we offer compassion, dignity, and unwavering support every step of the way. Whether you’re facing a new diagnosis, navigating recovery, or nearing life’s final chapter, our team in San Juan is here to walk alongside you with purpose and heart.
Reach out today to learn how we can help bring comfort, clarity, and care into your life. Contact us or call 866.821.1212 to get the care you or your loved one deserves.